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About Educational Services

 

The Educational Services division provides leadership and technical assistance for policy and programs that support student access, equity and success -- as well as leadership and technical assistance to enhance the capacity of colleges in the areas of academic planning.

 

Key Contacts:

Laura Hope, executive vice chancellor
lhope@cccco.edu 

 

Laura Hope

Vice Chancellor for Educational Services

Laura Hope

Laura Hope joined the Chancellor’s Office in August 2017 as executive vice chancellor for educational services, a post responsible for overseeing the Division of Student Services and Special Programs. The Division of Student Services and Special Programs provides both leadership and technical assistance for policy and programs supporting student access, equity and success and is playing a critical role in the widespread adoption of the California Community Colleges’ Guided Pathways framework.

Hope is a product of the California Community Colleges. She began her postsecondary education at Chaffey College before transferring to California State University, San Bernardino, where she earned a bachelor of arts degree in English and a master’s degree in rhetoric and composition. Hope also launched his career at Chaffey in 1990 as a professor of English specializing in foundational writing skills and writing support.

During her tenure as a member of the Chaffey College faculty, Hope was named Faculty Lecturer of the Year, served on the Academic Senate, co-founded the Puente program and an associate degree program for inmates at the California Institution for Women in nearby Chino. She also helped drive Chaffey’s Basic Skills Transformation in 2000, an initiative leading to the college’s Success Center network, which provides instructional support through workshops, learning groups, tutoring and more in fostering the critical thinking and reasoning skills and strategies necessary to be successful personally, professionally and academically.

Hope was named Chaffey College’s dean of instructional support in 2008. During her nine years as dean, Hope oversaw several innovative initiatives aimed at enhancing and diversifying access to learning through programs such as distance education, the Success Center network, the Zero Textbook Cost effort and the Honors Program. Beyond her work at Chaffey, Hope has served as a board member and strategic advisor to both the RP Group and the California Community Colleges’ Success Network (3CSN). Other projects include serving as a researcher on Norton Grubb’s study, Basic Skills Education in Community Colleges: Inside and Outside of Classrooms.